If you’re an existing 30-day mobile plan customer, you can continue to renew your service until 30 June 2024. Any renewals will remain valid until your expiry date, up to 30 July 2024.
If you're an existing 365-day mobile plan customer, you can continue to renew your service until 30 June 2024. Any renewals will remain valid until your expiry date, up to 30 September 2024. You will be eligible to receive a refund for the expiry period remaining on your plan as at 30 September 2024.
We apologise for any inconvenience caused. To ensure continued service, please transfer to an alternative service provider before your service terminates.
If you have any questions, please contact Customer Support on 1300 196 916.