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            • Peak Fee in Australia Post (domestic) and StarTrack service agreements
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            • Force Majeure Fee in Australia Post and StarTrack service agreements
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          • Envelopes and satchels for business
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          • Custom packaging for business
      • Local pickup and delivery services

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    • Delivering for business this item has a sub menu

      • Delivering for business
      • Integrate your shipping

        • Integrate your shipping
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        • Enhance your delivery experience
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          • Parcel returns for business
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        • Offer Collection Points

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          • Lift customer satisfaction with our tracking app
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      • Insights and reports

        • Insights and reports
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        • Accept payments
        • Become a Post Billpay biller - Accept customer payments online, by phone and at Post Offices

          • Become a Post Billpay biller - Accept customer payments online, by phone and at Post Offices
      • Manage supply chains

        • Manage supply chains
      • Managing peak demand

        • Managing peak demand
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      • Business essentials
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    • Marketing and communications this item has a sub menu

      • Marketing and communications
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      • Access data & insights this item has a sub menu

        • Access data & insights
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          • Address data
          • Address validation

            • Address validation
          • Raw address data

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        • Movers statistics

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        • Improve your address data quality

          • Improve your address data quality
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          • Supporting our data partners
          • Resources and key dates

            • Resources and key dates
        • Latest eCommerce and online shopping trends in Australia

          • Latest eCommerce and online shopping trends in Australia
        • Delivery Experience Report May 2021

          • Delivery Experience Report May 2021
      • Reach new customers with Campaign Targeter this item has a sub menu

        • Reach new customers with Campaign Targeter
        • Using Campaign Targeter

          • Using Campaign Targeter
      • Product recall solutions

        • Product recall solutions
      • Buy online
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      • Home & office
    • Identity this item has a sub menu

      • Identity
      • Verify customers with Digital iD

        • Verify customers with Digital iD
      • Identity verification for conveyancing practitioners and mortgagees

        • Identity verification for conveyancing practitioners and mortgagees
    • Business admin this item has a sub menu

      • Business admin
      • Host a Parcel Locker

        • Host a Parcel Locker
      • Visit a Business Hub

        • Visit a Business Hub
      • Work from the Small Business Hive

        • Work from the Small Business Hive
      • Business PO Boxes & Locked Bags this item has a sub menu

        • Business PO Boxes & Locked Bags
        • PO Boxes, Locked Bags and Common Boxes Terms & Conditions

          • PO Boxes, Locked Bags and Common Boxes Terms & Conditions
      • Redirect a business address

        • Redirect a business address
      • Business Credit Accounts & postage meters this item has a sub menu

        • Business Credit Accounts & postage meters
        • Business Credit Account this item has a sub menu

          • Business Credit Account
          • Billing and account help this item has a sub menu

            • Billing and account help
            • Invoice this item has a sub menu

              • Invoice
              • Invoices and billing

                • Invoices and billing
              • Fees and charges explained

                • Fees and charges explained
              • Credit claim

                • Credit claim
              • Download invoice

                • Download invoice
              • Download AP Billing Extract (invoice transaction data)

                • Download AP Billing Extract (invoice transaction data)
              • Download pricing statement

                • Download pricing statement
              • Request StarTrack Electronic Invoice Report

                • Request StarTrack Electronic Invoice Report
            • Business Credit Account this item has a sub menu

              • Business Credit Account
              • What is a Business Credit Account?

                • What is a Business Credit Account?
              • Check account balance and usage

                • Check account balance and usage
              • Contact credit representative

                • Contact credit representative
              • Account suspended

                • Account suspended
              • Set up email billing

                • Set up email billing
              • Update account contact details

                • Update account contact details
              • Add, update, or close an account

                • Add, update, or close an account
              • Update drop-off lodgement point (Australia Post outlet)

                • Update drop-off lodgement point (Australia Post outlet)
              • Update pickup address (your premises)

                • Update pickup address (your premises)
              • Apply for account credit limit increase

                • Apply for account credit limit increase
              • Change account ownership, legal entity, or ABN

                • Change account ownership, legal entity, or ABN
            • Payment this item has a sub menu

              • Payment
              • Payment methods

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              • Direct debit

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              • Payment remittance

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              • Payment enquiries

                • Payment enquiries
            • Contract, products and services this item has a sub menu

              • Contract, products and services
              • Contract and rate enquiries

                • Contract and rate enquiries
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                • Product and service enquiries
              • Issues and feedback

                • Issues and feedback
        • Send items with a postage meter

          • Send items with a postage meter
      • Access the Business Support Portal

        • Access the Business Support Portal
      • Buy online
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      • Home & office
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    • Capabilities this item has a sub menu

      • Capabilities
      • Inclusive service delivery

        • Inclusive service delivery
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        • Supply chain capability
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        • Disaster support and recovery
      • Election and referendum communications

        • Election and referendum communications
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      • Scalable solutions
      • Identity services this item has a sub menu

        • Identity services
        • In-person identity checks

          • In-person identity checks
        • Photo & signature capture

          • Photo & signature capture
      • Financial transactions and payments

        • Financial transactions and payments
      • Mail products and services

        • Mail products and services
      • Information management this item has a sub menu

        • Information management
        • Decipha

          • Decipha
        • Document imaging & management

          • Document imaging & management
        • Secure document collection & delivery

          • Secure document collection & delivery
      • Data insights

        • Data insights
    • Insights & reports this item has a sub menu

      • Insights & reports
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Product recalls and safety notices

Learn about products sold by Australia Post that have been recalled, or had a safety notice issued, and what actions you may need to take.


Product recall: Light Up Spaghetti Ball

Notice date: 11 July 2025

View recall notice

Product recall: Invisible Ink Spy Pen

Notice date: 10 June 2025

View recall notice
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Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as ​a team. We recognise their continuing connection ​to land, water and community. We pay respect to Elders ​past, present and emerging.